Terms & Conditions

## 1. Orders and Delivery

- **Minimum Order Requirement:**  

 A minimum order amount of **$30** is required for delivery. Orders below this threshold may incur additional fees or be ineligible for delivery.

- **Order Acceptance:**  

 All orders are subject to acceptance by **I’m Truly Grateful Cookies**. We reserve the right to refuse or cancel any order at our discretion.

- **Delivery Information:**  

 Customers must provide an accurate delivery address at the time of ordering. We are not responsible for delays or issues arising from incorrect or incomplete address details.

## 2. Pricing and Payment

- **Pricing:**  

 All prices listed on our website are in U.S. dollars and are subject to change without prior notice. Promotional discounts and coupons, if offered, are subject to additional terms.

- **Payment Methods:**  

 We accept major credit cards and other payment methods as indicated on our website. Payment is required at the time the order is placed.

- **Billing and Shipping Address:**  

 For security and fraud prevention purposes, the billing address on your credit card must exactly match the delivery address provided at the time of order. Failure to comply may result in cancellation of your order.

## 3. Shipping and Delivery Terms

- **Delivery Fees:**  

 Delivery fees are calculated based on your order amount and location. Remember, a minimum order of **$30** is required for delivery.

- **Shipping Schedule:**  

 We strive to process and ship orders promptly. **Orders placed by our cutoff time of 5:00 am (local time) are eligible for same-day or next-day delivery.** Orders placed after the cutoff time, or during periods of high demand or operational delays, may experience extended delivery times of up to one week.

- **Expedited and Local Delivery Options:**  

 Expedited or enhanced local delivery options (such as same-day delivery) may be available and will incur additional fees, which will be clearly indicated during the ordering process.

- **Third-Party Carriers:**  

 For shipments via services such as USPS or UPS, **I’m Truly Grateful Cookies** assumes no liability for delays or issues caused by these carriers.

## 4. Refunds, Exchanges, and Cancellations

- **Refunds & Returns:**  

 Due to the perishable nature of our products, we do not offer refunds or accept returns. If you wish to exchange an item, the product must be returned to us in its original condition for an exchange at the original price.

- **Chargebacks:**  

 We do not accept chargebacks for alleged fraudulent transactions. Please contact us directly if you experience any issues with your order.

- **Cancellations:**  

 Orders can only be canceled if they have not yet been processed for delivery. Once an order is in transit, cancellations are not permitted.

## 5. Quality and Customer Satisfaction

At **I’m Truly Grateful Cookies**, each treat is crafted with care using high-quality ingredients. If you have any concerns regarding your order, please contact us immediately so that we can address your issue promptly.

## 6. General Terms

- **Modifications:**  

 We reserve the right to modify these Terms at any time. Updated versions will be posted on our website. Your continued use of our service constitutes acceptance of any revised Terms.

- **Governing Law & Jurisdiction:**  

 These Terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.

- **Dispute Resolution:**  

 We are committed to resolving any disputes amicably. Should a dispute arise, we encourage you to contact us directly so that we can work together toward a resolution.

## 7. Contact Information

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, please contact us at:

- **Email:** ImTrulyGratefulBakery@outlook.com

**By using our service, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.**

Thank you for choosing **I’m Truly Grateful Cookies**. We look forward to delighting you with our delicious sweets